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Prevent Blocked Calls From Going to Voicemail

Bncarroll
I've Been Around

I receive a number of calls from numbers that I don't recognize, so I block them. However, the continued calls are going to straight to voicemail. How can they be blocked entirely without filling my inbox?

 

 

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9 REPLIES 9

Re: Prevent Blocked Calls From Going to Voicemail

Pauly
Resident Expert
Resident Expert
Your probably blocking them at the HANDSET level with a feature of your phones software or an app. Its just rejecting a call and the default of rejected or unanswered calls will always be your voicemail if equipped.

If you dont want it to reach voice mail you need to block it at the NETWORK level. Usually if its available its a paid add on but its not foolproof. Scammers can and have called back from a different number each time and the number you blocked is basically pointless and just fills up your black list and highly unlikely they will re use those numbers.


Re: Prevent Blocked Calls From Going to Voicemail

134091
I've Been Here Awhile

That's a really depressing answer!

Re: Prevent Blocked Calls From Going to Voicemail

Brandito
I've Been Around
How do I block at the network level.

Re: Prevent Blocked Calls From Going to Voicemail

134091
I've Been Here Awhile

Since the offending phone numbers are well known, it seems reasonable that Rogers would block them as a courtesy to their subscribers.  But that would involve Customer Service - which Rogers does not seem to provide.

Re: Prevent Blocked Calls From Going to Voicemail

Pete45
I've Been Around

Need Help! Going through very serious issue. Need to know how to get a cell number permanently blocked. The number is blocked but they can still leave voicemail. I've had the number for years and do not want to change it nor do i think its fair to have to change my number. I also need my voicemail so it is not possible to disable voicemail.
The issue is a very bad relationship. Had court order to stay away. But continually receive calls to voicemail. Yes I've went to police.

I need a way or option to get number permanently blocked from calling my phone and leaving voicemail. (Apple phone).

Does Rogers have technical support that can block a number on the network level?. I don't care if it costs extra money please tell me how much. Heard Bell / Telus can do this. So why can't Rogers?.. please provide possible solutions. Thank you!

Re: Prevent Blocked Calls From Going to Voicemail

Good day, @Pete45!

 

A warm welcome to our community forums and congrats on your first post! 🙂

 

Receiving unwanted phone calls or voicemail messages can be upsetting. When it comes to having an iPhone, even if you have gone ahead and blocked a specific phone number from calling you, they are still sent to voicemail and can leave a message. I regret to advise that we do not have a way to stop this from happening at this time. So sorry for any disappointment.

 

Changing your phone number would be the best way to solve your issue, however, I understand this option may not necessarily be a practical one in your case since you really want to keep your number. It does sounds like your situation is a very difficult one, so you may want to give this option some further consideration. 

 

You may find more information on phone number blocking on Apple's support page by clicking here.

 

Kind regards,

RogersLaura

 

 

Re: Prevent Blocked Calls From Going to Voicemail

Seriously? No way to stop it? You are making innocent users work harder than the people spam calling. Figure out a fix instead of apologizing, that would be time better spent

Re: Prevent Blocked Calls From Going to Voicemail

CVK
I've Been Around

Have you figured out a fix for this yet.  I keep getting a call from some guy who is calling someone I don't know. I told him he has the wrong number and he doesn't believe me. I have blocked his number but he leaves voicemail. I'm not changing my number - why should I?! 

I have put a complaint in with the police. But how do I block his number  from even getting to voice mail.... it's very annoying.  Rogers you got to fix this or give people options.

Re: Prevent Blocked Calls From Going to Voicemail

Pauly
Resident Expert
Resident Expert
my advice is this may take a while for providers to come up with a solution. if your using an android such as google pixel it has a call screen built right in which actually answers the phone call and a robot voice talks to the caller, this way there is no way they can leave a voice mail unless your phone is off or broken or out of service area.

another thing you can do is politely ask rogers to temporarily disable your voice mail. its 2021 do we really need voicemail in this day and age? when my friends calls me and cant reach me, he hangs up and sends me a text. no one leaves a voice mail


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