Google Pixel- server error

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I've Been Around
Posts: 1

Google Pixel- server error

Hey ya'll,
When I contact a certain number ( my boyfriend's) who have not blocked me, known through FB and in person concact, it says Server error and try again. Tech was useless and could not help 😞 anyone know how to fix this? Otherwise I'm out from Rogers. Thanks so much,


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Posts: 151

Re: Google Pixel- server error

Hey @Jules85


Welcome to the Rogers Community Forums and thanks for your post! 🙂 It's important to keep in touch with loved ones, so let's get this figured out.


We'll require further details to get started. 

  1. First, do you have a Pixel 2 or 3? (ensure the OS is up-to-date)
  2. Are you using the default phone app or another app?
  3. Have you tried to disable WiFi Calling or VoLTE during your troubleshooting?
  4. Lastly, you mentioned you reached out to our Wireless Technical Support, they may have done a network reset. Have you rebooted your phone by completely turning it off for a minute and powering it back on since?

We look forward to your reply,