Google Pixel- server error

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
I've Been Around
Posts: 1

Google Pixel- server error

Hey ya'll,
When I contact a certain number ( my boyfriend's) who have not blocked me, known through FB and in person concact, it says Server error and try again. Tech was useless and could not help Smiley Sad anyone know how to fix this? Otherwise I'm out from Rogers. Thanks so much,
Julie

 

***Added Labels***

Moderator
Moderator
Posts: 151

Re: Google Pixel- server error

Hey @Jules85

 

Welcome to the Rogers Community Forums and thanks for your post! Smiley Happy It's important to keep in touch with loved ones, so let's get this figured out.

 

We'll require further details to get started. 

  1. First, do you have a Pixel 2 or 3? (ensure the OS is up-to-date)
  2. Are you using the default phone app or another app?
  3. Have you tried to disable WiFi Calling or VoLTE during your troubleshooting?
  4. Lastly, you mentioned you reached out to our Wireless Technical Support, they may have done a network reset. Have you rebooted your phone by completely turning it off for a minute and powering it back on since?

We look forward to your reply,

RogersTim