cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy S10 dropping Wi-fi and battery dying quickly

Micada73
I've been here awhile

I'm having major issues with my S10.  Since it automatically updated software, it now drops any WiFi log in after a few minutes and I can literally watch the  battery die in front of my eyes.  Now I get a message to uninstall Gear VR and when I do, it wipes out my log in passwords for other accounts. I tried doing a network reset and its still messed up and hesitate to do a factory reset if its a simple glitch.  Can anyone advise if they're having the same issues?  I've only had this phone a year and a half and it shouldn't have a mind of its own yet.  Help!

4 REPLIES 4

Re: Galaxy S10 dropping Wi-fi and battery dying quickly

RogersYasmine
Moderator
Moderator

Hello @Micada73!

 

I hope you are well! We appreciate your post and for sharing your concerns regarding your S10. I also have an S10 and just did the update myself--so far so good at my end (and hopefully, it stays that way!). 🙂

 

I can see how the issues you've described would become a nuisance. By any chance, have you tried rebooting your device since the update? If so and the issue still remains, we can take a closer look and try refreshing the signals from our end. Feel free to send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please check out our blog.

 

Thank you!

 

RogersYasmine

Re: Galaxy S10 dropping Wi-fi and battery dying quickly

Micada73
I've been here awhile
Hi. I tried sending a reply privately and days an error occurred.

Re: Galaxy S10 dropping Wi-fi and battery dying quickly

Hey @Micada73,

 

I'm glad we were able to finally connect via PM! If your issue becomes resolved, we'd love for you to post the solution here in the forums. 🙂

 

Cheers!

 

RogersYasmine

 

 

Re: Galaxy S10 dropping Wi-fi and battery dying quickly

MikeySnowspikes
I've been here awhile

just wondered if you found a fix for this as it's happening to me

Topic Stats
  • 4 replies
  • 1186 views
  • 0 Likes
  • 3 in conversation