FM radio receiver

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I've Been Around
Posts: 1

Re: FM radio receiver

I am hoping for some positive movement from rogers in regards to an update to enable the fm chip in phones like the S7. This was done by many of the US major carriers and I am hoping that rogers will follow in their lead. I had this feature on my retired Q10 and found it a very reliable tool of both entertainment and public alerts.

John

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I'm a Trusted Advisor
Posts: 32,019

Re: FM radio receiver

Hello @Johhny55b

Unfortunately they are saying it's something to do with the manufacturer disabling it. You won't get a answer on here Sadly.

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I've Been Around
Posts: 1

Re: FM radio receiver

Any updates? I heard Rogers have allowed users to 'unlock' the FM chip. Can this be done on the phone, or is a trip to a Rogers store necessary? Thanks!

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I'm a Trusted Advisor
Posts: 32,019

Re: FM radio receiver

Hello @Tethered65

Where did you hear this? Rogers has not announce anything like this as i have searched and nothing has come up. Nor has any carrier pushed a update out for this.

If Rogers would have enabled this, it would have been enabled via a software update pushed to your device.

If the device is unlocked from another region, then yes it will work but not a device that is locked to Rogers.

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I've Been Around
Posts: 1

Re: FM radio receiver

Rogers refusal to activate FM Radio chip harms the hearing impaired.

 

Please note that people with hearing loss are being  "handicapped"  again by Rogers. Rogers can, but refuses to, activate the FM Radio Chip on phones which use their service. The FM Radio function allows people with hearing loss to access sound in certain theatres, for example, that stream the sound track over internal FM stations. This is old tech, to be sure, but not all cinemas, theatres, schools, lecture halls are up to date with Bluetooth technology that streams directly into hearing aids and wireless earbuds. You are free to download an FM Radio app, but it will not function on any Rogers phone because the dead chip will not allow the app to work. Again, it is Rogers that refuses to activate the chip.  Rogers cites "business" reasons for not allowing the activation of the chip. I disagree with this position. 

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Moderator
Moderator
Posts: 1,238

Re: FM radio receiver

Greetings and welcome to our Community @ALLaccess!

 

This is up to the device manufacturer and third-party vendor of the app. Rogers recommends to device manufacturers that FM radio capabilities should be enabled where available. The final decision to enable or disable remains solely with the device manufacturer.

 

As device manufacturers move away from the standard 3.5 mm headset jack (also used as an antenna for the FM radio) to USB-C only, integrating an FM Radio antenna in the connector could be challenging if there are no USB-C standards defined to support it.

 

Regards,

RogersCorey