10-30-2018 06:37 PM - last edited on 10-30-2018 06:47 PM by RogersMaude
I want to upgrade my phone, but I have to pay off $400 of my current phone balance.
11-22-2018 01:41 PM
@stefman722 A180040 ? Not sure what 00 and 40 are supposed to represent in month and day? You are probably right though, I was thinking the back order is due to them fixing the screen issue as even the black models are barely available in stores...well here anyways.
11-22-2018 02:25 PM
11-23-2018 11:30 AM
I'm in the same boat, I have ordered and paid a deposit on Nov 6 and so far nothing. The only confirmation of the order, but no other communication. When are they getting shipped?
11-23-2018 01:47 PM
11-23-2018 02:16 PM
11-23-2018 02:48 PM
Either people are dropping out of the pre order for the twilight or Rogers is finally getting stock because I have jumped 4 spots in line in the past 2 days although I already got the black one but if the twilight one shows up within my return period I will exchange it. So far, I have had no screen issues with mine..fingers crossed!!
11-23-2018 04:11 PM
11-23-2018 04:29 PM
11-23-2018 04:54 PM
11-23-2018 05:16 PM
How do you find out your place in line?
I finally received an email this afternoon with an update of my service agreement, I assume it is a good sign hopefully, the device will be shipped shortly. (I preordered the twilight one on Oct 31)
11-23-2018 05:18 PM
11-23-2018 05:40 PM
11-26-2018 10:53 AM - last edited on 11-26-2018 11:18 AM by RogersCorey
@stefman722 ... sorry to hear... Mate 20 Pro is truly a great all around phone. it's a shame Huawei couldn't build input a better screen. i didn't want to go through the headaches of having to exchange phones multiple times, so i caved and switched mine for the Note9... don't regret the decision. Hopefully your third exchange is the non-lg manufactured screen
11-26-2018 10:16 PM
11-29-2018 01:12 AM
11-29-2018 01:52 AM
11-29-2018 02:25 AM
11-29-2018 06:30 AM
12-04-2018 01:13 AM
Pre-ordered mine Nov 1.
Got notice that it has 'shipped'
I selected in-store pickup.
Not sure what shipped means - is it in the store yet, or still in transit?
Did you get your tablet?
12-04-2018 04:53 AM
12-14-2018 01:45 AM
I'm now on my second mate 20 pro. This one too will need to be replaced. I've missed the 15 day window for the in-store replacement due to a defective device.. now i'm dealing with Huawei.. they tell me I have to send the device back in to them. This is infuriating. 5-8 business days without a phone, but what choice do I have? Even if I was in the return window to the store, I'd hazard a guess that all of the handsets Rogers has contain the LG screen....
Does anyone have experience with the Rogers loaner phone program?