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Google Pixel 2 & Pixel 2 XL Reservation numbers / Questions!

Hey guys! Once again its the time of the year that Google announced their Pixel line up!! 1). Once Rogers has announce when they will add the Google Pixel 2 and Pixel 2 XL to the reservation list & the day comes, sign into your My Rogers account - My...

Meowmix by I'm a Trusted Advisor
  • 19295 Views
  • 459 replies
  • 1 likes

Resolved! LG G5 advertised with multi user but its not available

Hello, Rogers and LG advertising for the LG G5 clearly shows Android multi user and guest mode support (the avatar bubble in top right of the screen when on lock screen) but it seems to have been removed from the device for Rogers. Please add back in...

Ribbys by I've Been Around
  • 7200 Views
  • 4 replies
  • 0 likes

Resolved! Pixel 2 XL Power brick not working already?

Got the phone only a couple of weeks ago and the power brick is already dead?? Does anyone know if google covers this or am I out of luck?       ***Edited Labels***

qa6 by I Plan to Stick Around
  • 1666 Views
  • 2 replies
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Resolved! not able to send or receive picture messages?

I recently picked up the Samsung Galaxy Ace 2x and a voice plan with no data which included unlimited text, picture and video messaging. When I try to send or receive pictures, I am not able to do so.  I called in to Rogers and was told that I must h...

Big_dog by I've Been Around
  • 42847 Views
  • 15 replies
  • 0 likes

Resolved! 4G LTE not working on Samsung s6

So I recently bought an unlocked Samsung S6, inserted my sim card and started everything fine.   Whenever I'm on my phone, I can only seem to get 3G (as thats the only symbol at the top)   Ive tried all the different APN settings and cannot seem to g...

Personal Signature on Texts

I used to have my texts set to automatically add my name after every text. I know this was done via the my rogers app. I recently moved to another carrier and lost that function. Then with the sweet deals of late I was enticed back to rogers and for ...

KamWest by I Plan to Stick Around
  • 1835 Views
  • 3 replies
  • 0 likes

Resolved! No Outgoing or Incoming calls

Three Days with out calling features,this was a real pain ,i had appointment reschedules,work related appointments and family matters and all it was was a "Refresh Line "on your End Rogers? really! Not impressed at all.   My conversation with tech ...

shifftycat by I've Been Around
  • 12157 Views
  • 16 replies
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Resolved! Android 7.0 Nougat Updates

Does anyone know when the Android 7.0 Nougat update will be available to phones like the Samsung Galaxy S7 and S7 Edge?

HakimG by I've Been Around
  • 38435 Views
  • 163 replies
  • 1 likes

Unable to use Phone Overseas

I am not able to use my phone outside of Canada. Every time I travel I get a message unable to register SIM on the network. I believe there is a block on account since I lost my phone oversees a few years ago and called Rogers to place a block. I tal...

HD Voice Calling possible with Non-Rogers store bought Note 8?

Hello, I am trying to get confirmation if HD Voice calling would work if I was to buy a Note 8 from the Samsung store vs Rogers store.   Wife:  S7 Edge - Rogers store bought phone - Rogers SIM - HD Voice Calling capable My next phone: Note 8 - Samsun...

dnsh by I've Been Around
  • 1752 Views
  • 1 replies
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Resolved! Apps not compatible with Galaxy S7

Thought I would try here since Google couldn't help me. I just noticed I could not update Clash of Clans to Halloween update. Okay store says the app is not compatible with my device. Also tried downloading Pinterest. It is not compatible. Clash Roya...

thillyer by I Plan to Stick Around
  • 9946 Views
  • 4 replies
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Resolved! Nexus 6P

I dont think I'm getting the best battery life. And every time I check history details of my battery life... Cellular network signal has a lot of yellow in the bar.... I'm guessing that's it? Because when I switched from Nexus 6 to Nexus 6p I did a f...

Bratticus by I Plan to Stick Around
  • 5682 Views
  • 19 replies
  • 0 likes

Resolved! SONY Xperia XZ

Has anybody heard if Rogers is planning to carry Sony Xperia XZ as it is now officially available in Canada?         ***Edited Labels***        

TeDD13 by I'm a Trusted Contributor
  • 4712 Views
  • 7 replies
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Need recommendation for Anti-spyware for LG phone

I have just got a new LG G6 cell phone a month ago, and twice already I have had Spyware attack my Chrome browser... disabling me from opening up Chrome.  A Roger's tech support person helped me reset my Chrome.  I don't want this to happen again, so...

caroloon by I've Been Here Awhile
  • 3396 Views
  • 8 replies
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Resolved! Galaxy S7 Edge Screen issue..

Well I have the dreaded grey horizontal line problem come up today on my Edge and none to happy.  Have had the phone for less than a month and now have to be inconvenienced to travel to Mississauga to have them accuse me of stuff, etc.  Shocked that ...

Redsfan83 by I Plan to Stick Around
  • 11682 Views
  • 29 replies
  • 0 likes

Resolved! Enabling WiFi calling on Motorola G5 Plus (not purchased from Rogers)

Is it possible to get WiFi calling option on Rogers on a Motorola G5 Plus? I am a Rogers' customer but I really enjoy the Motorola G5 Plus features including the FM radio but the WiFi calling feature is not enabled when I insert a Rogers' SIM. This i...

thasan10 by I've Been Here Awhile
  • 5995 Views
  • 3 replies
  • 0 likes

Resolved! Nokia 8 Available at Rogers?

Hello guys,   I'm a long time user of Nokia phones and I couldn't be as excited about the new Nokia 8 release in North America. It has already started going out in some countries, but I have so far seen no news about it in Canada. I would like to kno...

Resolved! Receiver volume /cellphone

I am hearing impaired. I know there is a way to increase the phone volume through the Engineering mode but it seems Its blocked by Rogers, but is it possible to get this code to do this in my case?     ***Edited Labels***

Althea1 by I Plan to Stick Around
  • 4012 Views
  • 8 replies
  • 0 likes