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Unable to Connect Huawei P30 Pro to Laptop

MY COMPLAIN WAS IGNORED BY ROGERS. I complained to Rogers a week ago, because I can't transfer my Huawei p30 pro to my laptop and it seems occur because of manufacturer defective. However, until now, I don't hear anything from Rogers any attempt for ...

OS Upgrade on Note 10?

Hello All, does anyone know when we are suppose to get the Android 10 update on Note 10+ series?     **Labels Added**

sandeepoak by I'm here a lot
  • 10986 Views
  • 23 replies
  • 1 likes

S10 Camera Cover Broken

I'm sure I didnt do anything to my brand new s10 for the cameras cover to have broken! But I went to take a picture today and noticed the picture was blurry. After trying to get a clear photo several times to no prevail I turned the phone over to fin...

iCue_780 by I've been around
  • 1873 Views
  • 1 replies
  • 0 likes

Restore Deleted Text Messages

Hi!I accidentally deleted my entire history of text messages from my mom last week! Is there a way for me to get them back???   *** Edited Labels ***

SM_1 by I've been here awhile
  • 7848 Views
  • 3 replies
  • 0 likes

Issue with Recent Samsung S9+ Security Update

Hi,After the most recent security update for my S9+, my device intermittently gives me message: "Sim Card Not Detected. Emergency calls only"Toggling airplane mode does not reconnect the phone and forces a restart. This can happen with the phone in s...

revhappy by I plan to stick around
  • 2427 Views
  • 2 replies
  • 0 likes

Roaming Challenges with my Samsung Galaxy S9 phone

Recently I switched phones from an S5 to an S9.   Didn't change my plan but I've noticed that when I leave the GTA to an area, like Muskoka my phone now indicates I need to turn "roam" on in order to use it (aka text message, internet etc..)   It did...

Beeboo1 by I've been around
  • 1964 Views
  • 1 replies
  • 0 likes

Email Folder Content Missing on Galaxy S9

I can see all my folder contents in Rogers Yahoo email on my desktop.  But when I go to my mobile it tells me the folders are empty.  How can I make sure I can access all the folder contents on my mobile.     **Labels Added**

mojoscot2 by I plan to stick around
  • 3370 Views
  • 4 replies
  • 0 likes

Resolved! FM radio receiver

I have a new Samsung 5S NEO...my old phone had FM radio, and I miss it...   1) How do I get FM on this phone...   2) it's a NEO, so I'm sure there are other acessories to make other BP and things work, but the Rogers reps don't know about them...and ...

TheDuke by I'm here a lot
  • 10230 Views
  • 15 replies
  • 0 likes

Samsung Galaxy S10 September feature updates

Why hasn't Rogers passed on September feature updates which included camera improvement, game mode improvement and other features from Note 10 series. All other carriers like Bell and Telus have updated it to the latest feature update

Sam90 by I'm here a lot
  • 5143 Views
  • 8 replies
  • 0 likes

Can not set carrier manually on Android 8.0.0 Oreo

My son is going to University in Windsor and his phone started connecting to U.S. networks and we're getting charged for roaming. Prior versions of Android allowed you to set the Carrier manually, but under Android 8.0.0 (Oreo) there is no manual opt...

Tank252ca by I'm here a lot
  • 3186 Views
  • 4 replies
  • 0 likes

Samsung galaxy tab S6

when can we pre-order this??i have the TAB S2!!! i want to upgrade!!

cafekief by I'm an enthusiast
  • 3021 Views
  • 2 replies
  • 0 likes

Samsung Galaxy Note 10/10+ Reservation / Questions

Hey Everyone!Welcome back to my annual Samsung Galaxy Note Reservation thread! Once again its the time of the year that Samsung will announce their new Galaxy line up. Once they do, Rogers will Open up their reservations for the phones!How you will r...

Meowmix by I'm a trusted advisor
  • 20632 Views
  • 67 replies
  • 4 likes

This item is not available in your country

Hii , I have this problem for all my 3 last phones from Roger's ",This item is not available in your country", cant download any local apps like rbc online banking , pay by phone app and many others cant remember right now and pays apps show me in is...

Ddiman84 by I've been around
  • 4927 Views
  • 1 replies
  • 0 likes

Resolved! About Google ban on Huawei phone

Hi All,   I am wondering if Huawei future phone is banned by Google service like Google Map or Youtuber or Gmail, can I install them my myself? I know all Android app can be installed from an APK file like setup.exe file in Windows. For example, once...

wawa2010 by I'm here a lot
  • 3730 Views
  • 3 replies
  • 1 likes

Resolved! Sending mms messages without data switched on.

I had a Sony Xperia  which was able to send and receive picture texts with the data switched off. My G6 needs to have data on to send and receive picture mms. I tried to set up a new apn with my Sony's apn settings but it won't save the settings.    ...

busalad by I'm here a lot
  • 8468 Views
  • 4 replies
  • 0 likes

Voicemail - Can't Delete Messages

I just recently switched my number from Alberta to Nova Scotia and I have voicemails saved on my Alberta voicemail inbox and I can't get rid of them since I have a new number apparently. Can you help me?   *Added Labels*

WHEN: Samsungs Features on the Roger's Network

When is Roger's going to support Samsung features? Which features do you ask. Well, the same ones that are down in the USA - Video calling - RCS for Samsung's Messenger - Visual voicemail   Did Roger's make a deal with the Apple? Why are we held back...

goedhard by I plan to stick around
  • 2118 Views
  • 1 replies
  • 0 likes

Re: AAE: OS Updates - ENDED

Alright Community! The time has come, RogersAlton of the Device Management team is here for the next 2 days to answer all your questions about Rogers device OS updates, MRs, EMR and bug fixes.   RogersAlton will be answering your questions on a first...

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