08-07-2024 08:42 PM
08-07-2024 08:43 PM
as a result, my current promotion discount in my plan is removed 😁 i am speachless
08-07-2024 08:54 PM
Update:
Is there a way to file a complaint?
08-09-2024 09:21 PM - edited 08-10-2024 07:58 AM
Greetings @kooou ,
Welcome to our community! What an awful experience that must have been for you, I'm so sorry that we didn't meet the expected customer service standards that we strive for with every customer interaction. 😞
If your matter is still unresolved, we'll be happy to continue assisting you via PM. Feel feel to continue chatting with us there. 🙂
Thanks very much,
RogersYasmine