just switched from ChatR to Rogers and awaiting SIM Card

[scotty86]

Hello there all,

i was supposed to receive an email with a tracking number from UPS about when my SIM card would be coming but no email or nothing from Rogers yet. Suggestions? i’m on hold with Rogers but the wait time is atrocious. Any suggestions?

[RogersAndy · Accepted solution]

Hi @scotty86!

Welcome to the community!

Waiting on hold is certainly not the welcome to Rogers we'd have envisioned for you, but we are certainly glad to hear you've made the switch. If you're still waiting on hold there are alternative methods of getting in touch with support.

Call Center

Billing & Payments: 1-877-559-5202

Mon-Sun: 7 am to Midnight EST

Live Chat

Mon-Sun: 7 am to Midnight EST

RogersHelps

Facebook Messenger 24/7

Twitter 24/7

Facebook and Twitter Support are available 24/7 so I would recommend reaching out to them if you haven't yet reached someone over the phone.

Keep us posted!

@RogersAndy