calling Rogers

[keats]

Does Rogers actually monitor this forum?

If SO, can you please have someone call me.

There is only so much time that one can invest in waiting for the poor Rogers overworked folks who are handling a "larger than expected volume of calls" to get to my call.

Larger than expected is a bit of a joke, since it always takes hours to get a human voice on the phone line??

Perhaps it is time to invest in more staff..

tHERE IS ONLY SO MUCH TIME THAT ONE CAN INVEAST IN WAITING FOR THE rOGERS FOLKS WHO ARE HANDLING A LARGER THAN EXPECTEDC VOLUME OF CALL!!

***Edited Labels***

[RogersJermaine · Accepted solution]

Hello @keats,

Welcome to the Rogers Community Forums and thank you for your first post. We have been a bit busier than normal, and we do thank you for you patience. While we would not be able to request a call back, we do offer different avenues of support besides the phone. We have Live Chat as well as Social Media? Just click here to view our 'Contact Us' page and select your preferred product.

The great thing about connecting with our Social Media team is that you can chat with us on the go as long as you have access to data or Wi-Fi, or at home through your desktop computer. Even if you have to step away or run an errand, someone will still be there to continue the conversation when you return as the service is available 24/7.

Regards
RogersJermaine