I am sick of the "game" that has to be played to get a respectable price. New customers getting better pricing than a 30yr customer. To get good pricing you must first cancel your services then someone will offer you a reasonable offer. It use to be the Retentions Dept would give better offers than the regular reps now its just the same. How do I contact the Win Back Dept? I see a number floating around but is this real? 833-425-2389.
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