Unable to view my orders

[HockeyFan81]

Hello. At this moment, I'm unable to view my orders page. I tried 3 different browsers and the phone app, too, all with the same result.

*Added Labels*

[RogersYasmine]

Hello @HockeyFan81 ,

I'm sorry to hear you were having some difficulties with viewing the order dashboard under your online profile. 😞  Since posting, has anything changed?

If you are still experiencing this issue, can you please try clearing your cache/browsing history and then open a new web browser to try again? You can also try pulling up a browser using incognito mode, to see if that helps.

If the problem persists, please send us a PM @CommunityHelps and we'll be more than happy to look into for you. For more information on how our Private Messaging system works, please check out our blog.

Thanks,

RogersYasmine

[HockeyFan81]

"something went wrong we're experiencing a problem on our end. Come back and try again."

I get that message when I try to view my orders page on myrogers page. I tried a few different browsers and the app on my phone but nothing has worked.

[RogersZia]

@HockeyFan81 have you had a chance to send us a PM as recommended by RogersYasmine in the post right above yours?

[HockeyFan81]

No I haven't. I ended up receiving my phone that I ordered on the 3rd. It's still showing the error though, does the error show up on your account as well?