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Security System - Email to Text not working

darshm
I've been here awhile

Hello,

 

I've setup my security system to send sms to my rogers cell  xxxxxxxxxx@pcs.rogers.com but the messages never arrive on my cell phone.

 

Is this service still active? Is there any specific setting that I need to turn on in my phone or on my Rogers account?

 

Thanks

Darsh

 

*Edited Labels*

25 REPLIES 25

Re: Security System - Email to Text not working

PercyStark
I've been here awhile
How is opening an app to see if my security is going off better then getting an instant text message better?? People barely use emails for communication anymore so I disagree that it’s moving with the times.

Re: Security System - Email to Text not working

MichaelYYZ
I plan to stick around

Indeed, it appears this service is sadly gone.

 

Delivery has failed to these recipients or groups:

1416xxxxxxx@pcs.rogers.com (1416xxxxxxx@pcs.rogers.com)
Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361”

Re: Security System - Email to Text not working

I have the same issue and when I text to the 0000000000 with the word Subscripe, I get nothing. 

 

 

Re: Security System - Email to Text not working

57
Resident Expert
Resident Expert

@moffatt6923 : This service was discontinued on June 30. There were several previous recent threads on the topic.  Here's one:

 

https://communityforums.rogers.com/t5/Account-Support/Email-to-SMS-service-discontinued/m-p/510720/h...

Re: Security System - Email to Text not working

moo1
I've been here awhile

"...all current plans have data..."

no one's talking about the plans.  some of us are talking about the coverage.

do you ever leave your home?  have you ever gone very far?

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