Returned equipment not acknowledged

[tempchk]

Hello,
I was sent a waybill to return my ignite modem and tv box after cancelling my services. I put both in the same box and returned them. I only recieved an acknowlegement of receipt for the ignite internet modem. It is impossible to navigate Rogers byzantine support labrynth to find who I should teport thus error to. Please help

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[RogersJermaine · Accepted solution]

Hello @tempchk,

Thank you for posting your inquiry here on the Rogers Community Forums! We appreciate you for bringing this matter to us and working with us in PM. We're pleased that we could resolve this matter for you!
 

Regards, 

RogersJermaine