11-18-2024 10:36 PM - last edited on 11-18-2024 10:45 PM by RogersTony
I hope this message finds you well. I am writing to address the outstanding balance on my account, which is currently $492.81. Unfortunately, due to unforeseen financial difficulties over the past several months, I have been unable to make full payments on my bill. I understand the importance of resolving this matter, and I would like to avoid my account being sent to collections.
I am requesting a payment arrangement to pay off the outstanding balance in installments. I am committed to settling my account and would like to propose a plan that fits within my current financial situation. I would be grateful if you could consider the following payment plan:
Please let me know if this proposal is acceptable or if you have alternative suggestions for how we can resolve this. I appreciate your understanding and assistance in helping me manage this situation.
Thank you for your time and consideration. I look forward to your response.
Sincerely,
11-20-2024 11:18 PM
Hi @Sarojbala_1976,
Welcome to Rogers Community Forums and thank you for pos! We understand and appreciate you taking the time to reach out to us here to work towards a resolution.
You can find all the information you need to set up a payment plan on our website here. If you do run into any issues getting that completed, please use the contact us link to speak with someone further.
Thank you,
RogersJermaine