Promotional MasterCard gift card expired

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I've Been Around
Posts: 1

Promotional MasterCard gift card expired

Greetings,
I just checked the balance on my promotion gift card and it tells me my card is expired, although the date on the front of the card stated valid thru 11/28.
If the card was only valid for one year, the date on the front of the card should have indicated so.  Talk about false advertising!

*Added Labels*

Moderator
Moderator
Posts: 512

Re: Promotional MasterCard gift card expired

Hey @JulieL13!

 

Welcome to the community!

 

Oh my gosh, I can't believe that actually happened :(! I can wholeheartedly appreciate your shock! Would it be safe to presume there is a contact number for support on the card? I believe most gift cards do. Have you contacted the support to confirm the expiration date?

 

Keep us posted!


@RogersAndy