Pricing and Promo Incorrect?

[LaurelAbel]

I just added a line to my existing account yesterday , under my dashboard its 35$ with a 10$ off a month discount, I got the confirmation email but it stated it was going to cost 35$. I called, I was on the phone to care dept for 1.75 hours. with no resolve, they stated it was going to be 35$ and that I was incorrect. am i missing something?