Pending Cable Burial

[greywall]

Rogers burial team refuses to share information with customers. I have had a burial request put in 2023 September and it still has not been completed with nearly 5+ calls made to representatives over the course of the last 3-4 months. Not sure what to do either shady business practices even representatives acknowledged there should not be this long of a delay. 

*Added Labels*

[RogersMoin]

Hello, @greywall.

Thank you for joining our community and sharing your concern about the delay in the burial request. It's unusual that the burial request has been delayed this long. We can look into this and coordinate with the team to speed up the process. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Regards,

RogersMoin