01-04-2024 09:07 PM - last edited on 01-04-2024 10:11 PM by RogersMoin
This is my Reference # i214xxxxxx regarding my reimburse money ,keep contniue calling 3 week Rogers customer service is saying will be deposit next day , it wad on Decmeber 17 2023.
Calling gain last two days 1 hour wait time no response , look like they put me on hold now with mt phone number 647xxxxxxx.
4 th January time is now 9:05 continue on hold from 8 clock , no respone.
can i get back my money back or not please advise.
this is regence nubmer again
Regards
(Removed personal/account info - RogersMoin)
*Added Labels*
01-06-2024 09:18 PM
Hello, @shamshadku.
Thank you for your post, and welcome to our Community!
Waiting on the reimbursement can be frustrating. The billing investigation may take more time as we are busier than usual. You have various options to connect with us apart from Calling, Live Chatting, and Private Messaging. These include:
Apple Messages (Apple devices only)
Google Messaging (Android mobile device only)
All of these Social Media platforms are available 24/7. Start a message, enable notifications, and carry on with your day. You will receive a notification once your message is replied to, allowing you to continue the conversation without worrying about losing connection.
We sincerely appreciate your patience and are dedicated to providing the best service possible.
Regards,
RogersMoin