My Bill is twice the amount and customer service does not know why

[TL17]

Hi,

I am
Having issues with my bill which is not being resolved so I would like to escalate this to the office of the president- how do I contact the presidents office - is there a form that I can submit ?

*Added Labels*

[RogersMoin]

Hello, @TL17.

Thank you for joining our Community and sharing your billing experience. Billing issues can be bothersome. We can delve deeper to correct the problems and escalate if required. To proceed, we need to access your account; please send @CommunityHelps a private message. You can find details about our private messaging in this blog.

Cheers,

RogersMoin