Is it real winback?

[Net367work]

Hey, so Rogers sent me an email saying their winback team would call me. I got a call from this number (+18334479898) today, but they hung up before I could even say hello. I left a voicemail asking them to call me back, but I haven't heard anything yet.

What's the deal? Why would they call me and then just disconnect?

[RogersCorey]

Good morning @Net367work!

We can check your account to see if you were legitimately contacted by Winback or not. They are required to leave documentation on any customer's account that they contact.

We'd be happy to take a closer look to see what is going on! Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey