Instructions on returning Rogers equipment.

[novalobster]

I just got the instructions via email. I only see  TV box under 'equipments to return'. However, I have a TV box and a modem for the Internet. Should I return box equipments using the same waybill?  Also, my postal code in the waybill is wrong; it is an area150km away from my house. Thanks. 

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[RogersJermaine]

Hello @novalobster,

Welcome to the Rogers Community Forums, and thank you for your post! We are saddened to hear that you have decided to cancel your services. Once the cancel order is processed, you should receive the email within 48 hours with the instructions on how to return the equipment.

Do you have services with us at multiple addresses? To ensure we have the correct account canceled for you, please feel free to reach back out to our support team here to confirm the cancellation and the correct address for you.

Regards,

RogersJermaine