05-22-2022 05:57 PM - last edited on 05-22-2022 06:02 PM by RogersRahul
I have a technician coming to my apartment in a few days to install wifi.
I was told my wifi is going to be 14.99 plus tax. They had then mentioned about a installation/set up fee but never mentioned how much that would be or if it was an upfront cost.
Could someone please let me know
Thank you
***Edited Labels***
05-23-2022 01:58 AM - last edited on 05-23-2022 08:09 AM by RogersCorey
@B1723 wrote:
I have a technician coming to my apartment in a few days to install wifi.
I was told my wifi is going to be 14.99 plus tax. They had then mentioned about a installation/set up fee but never mentioned how much that would be or if it was an upfront cost.
Could someone please let me know
Thank you
***Edited Labels***
Typically the installation fee is used to pay the technician to visit your home and make sure everything is set up and working properly. Your technician can also help you to make the most of your products and services. However, the installation fee is usually $49.99.
05-23-2022 06:09 PM
Good day @ B1723,
We appreciate your post and are happy that you'll be joining the Rogers family! 🙂
Is this for residential Ignite internet services? If so, we do charge a one-time fee of $39 to set up a customer’s service on the Rogers network. If the customer chooses to activate the equipment/services themselves, there is no additional charge. If a customer would rather get their service installed professionally by a technician, then there is an additional fee of $110 added on as well. Taxes are extra.
I hope this helps! 🙂
RogersYasmine
03-13-2023 06:12 PM