Could someone please explain to me how it takes 4 days to deliver an ignite box from don mills and York mills to the Queensway and parklawn? I find this to be the most ridiculous timeline ever.
Today is Tuesday, so... order placed over the weekend, processed and shipped out yesterday (Monday), arrived today. If you just ordered an additional set-top box for your home, this is not out of the ordinary. Rogers can move faster if your services are out or you need an urgent replacement.
Issue with Rogers and Ignite Package:
I have been trying for about 5 days to get in touch with Rogers to have my Ignite package reshipped due to an error. Also to find out why I have no dial tone on my present phone. I never received a reply.
Today I tried once again. I finally had a live chat with 3 different people but had success. One hour plus but I have a technician coming next Friday with the Ignite package.