Device Balance and Monthly Device Payment

[Gvoorhees]

can someone help me understand why my Device Balance is 0.00 but I’m being billed $24/month for Monthly Device Payment?

***Edited Labels***

[RogersZia]

Hi @Gvoorhees,

Welcome to the Community!

Have you checked the device balance via MyRogers? Once signed in, please check Services >> Your phone number >> Total remaining financing balance.

Right below the financing balance you can also check out when exactly will the device balance be $0.

I hope this helps.

RogersZia