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Data turned off

Revenant
I've been around

Why am I getting a notice that my Data is temporarily turned off by the carrier? What is going on?

 

*Added Labels*

2 REPLIES 2

Re: Data turned off

RogersZia
Moderator
Moderator

Good evening @Revenant,

 

Welcome to the Community!

 

There could be a few reasons why the data is suspended:

 

1) Outstanding balance

2) Data overage

3) Unusually high data activity on a line

 

We can look into your account to give you an accurate answer. You can click here to get started, please enter @CommunityHelps in the "* Send to " field. 

 

 

 

 

Rogers Zia

Re: Data turned off

LordDrakkon
I'm an advisor
If you have a roaming block on your line and you are roaming. This might be why.
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