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Cannot get through to support.

Deanotm
I've been around

I've been trying to get help via live chat and sometimes I get into the que sometimes I dont because of high demand ... the last 3 times I've been in the que , get to place 1 or 2 and then the chat ends .. I've no way of resuming or contacting anyone at rogers . I've left the country And need to cancel my plan but there doesn't seem to be a way .. it's like rogers wants me to fail.

 

 

 

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Re: Cannot get through to support.

RogersZia
Moderator
Moderator

Good evening @Deanotm, welcome to the Community!

 

I know the wait times have been quite high of late. At this time, permanent changes to your account can only be made over the phone. 

 

 

 

 

RogersZia

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