I tried to Rogers another chance, but there service continues to worsen. I cancelled my services well before the 30 day mark (within 14 days), and shortly after cancelling, I began recieving notices that I owed $58.00. I attempted to resolve this 3 times, with 3 different individuals, and not one of them stood by there word that it was fixed. I continued to receive notices, I could only ignore them at this point, I had proof of all 3 attempts and proof of cancellation, so I wasn’t worried to ignore. Then it happened, Rogers sent me to collections (National Credit Recovery) for $58.00. This corporation clearly doesn’t care about its clients, to negatively impact my credit goes against me and my family as I work in the financial industry and I’m required to maintain a great credit rating and I take it seriously. I got the Office of the President involved, and I’ve not heard back from them. I merely need to ensure this was reversed off my credit history, I even have an email from them admitting there fault, but will not even follow up to confirm this has been resolved. I will now seek third party advice and charge all fees cost of doing so back to Rogers. Having to deal with $58 for more then a year, it’s pathetic, clearly Roger’s is hurting financially, maybe I’ll just pay the $58 bucks. Just a terrible experience, like always and everything Roger’s!
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