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Cancel serivce

kiramahar
I've been around

I’m trying to cancel my service but cant seem to get ahold of any rogers help they tell me to contact them and i’ve emailed and called with no response
I’m back in australia and really struggling with what to dk even contacting my old work! Any help would be amazing

 

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Re: Cancel serivce

57
Resident Expert
Resident Expert

@kiramahar : You mention email. Rogers doesn't usually correspond with customers via e-mail unless perhaps you've had previous very recent communications that way.  You may wish to PM the mods on this forum.  I have found them most helpful:

 

When logged into the forum, click on @CommunityHelps  .  On the page that comes up, you'll see a link on the top right of the screen to "send a message".  If you're using a tablet or phone, you may need to switch your browser to the desktop version. How to do that will depend on the device but a web search should find it.  There may be some back and forth required while Rogers get your personal information to look into your account.  Personal information is not allowed in this forum.  

 

When logged into the forum, check the envelope icon at the top right of the screen for messages.  You would usually also receive an e-mail that you have a PM, but it may have ended up in your spam folder...

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