Callback option

[eliptsin]

I used to callback option for long wait. Now it looks like disabled.

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[RogersYasmine]

Greetings @eliptsin!

Thanks so much for posting your concern in our Community. We hope you've been keeping safe and warm! 🙂

I know we've been pretty backed up across all avenues of support due to the extremely busy time of year. It's possible that this may be affecting our 'Callback' feature as well. 😞

In the meantime, why not give our Social Media support avenue a try? It's super handy because you can simply send a message via Twitter @RogersHelps or via Instagram through our official Rogers page or on Facebook.com/Rogers to receive help. You don't have to sit around waiting as one of our agents will message you back in priority sequence as soon as they become available! 

To view ALL of our avenues of support, please click here.

I hope this helps! 

RogersYasmine