Unable to Send SMS to Android Users

[Willdroid101]

Since transferring over from Shaw my text messages don’t go through to people with android phones

checked all my settings (SMS, MSS on; iMessages send and received all check marked on) that seem to matter; I've even deleted and re-created some friends contact profiles included the “+1” in front of their numbers and nothing seems to work. I keep getting a “not delivered” messaged when sending texts to folks with androids (green message bubbles). The only thing that works is when I turn my airplane mode on and off and then send a text right away. But i find i have to keep doing this in order for texts to go through. Funny enough, i can still text via whatsapp and facebook messenger no problem its just regular texts. Anyone have any possible solutions to try, suggestions; or has anyone else experienced this?

***Edited Labels***

[RogersZia]

Hi @Willdroid101,

Welcome to the Community!

May I know what iPhone are you using? Is it on the most recent iOS? I appreciate the troubleshooting steps you've shared with us. Since the SMS seem to work after you turn on/off the airplane mode, I wonder if a reset would fix this issue. Have you tried to reset your network settings?

If you have iOS 15 or later please go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings

If you have iOS 14 or earlier please try Settings > General > Reset > Reset Network Settings

Please remember to reconnect your WIFI once the reset is complete. Let us know if this helps. 

RogersZia

[Willdroid101]

Nope didn’t work. I have an iphone SE 2nd gen.

[Willdroid101]

Also i am up to date on my OS 17.1.2. Did what you suggested and still cant text android users without toggling quicklg airplane mode on and off.

[RogersZia]

Hi @Willdroid101 please send us a PM @CommunityHelps so we can troubleshooting further. You can check out this blog to learn how to send a PM. 

RogersZia