Checked my system today and card has stopped recording. Tried to delete files off card from console and gave me error message.... Told me to insert a new card. But card was brand new like three months ago. Help!!!!!
Hello and welcome to our Community @Mcoley99!
SD cards can be finnicky sometimes. I'm sorry to hear that you're having difficulty with yours.
Can you confirm if this is a class 10 card?
It may have bad or corrupted sectors. I would recommend that you insert the SD card into a computer and attempt to reformat it to see if that will fix this error.
Are you familiar with this process?
I have a similar issue.
Initially, I tried to extract the recorded video through the USB port to a USB thumb drive and the extracted videos are not recognized by my Mac.
So I figured I'll extract the videos directly from the SD Card (stopping the 24/7 recording setting then ejected the SD Card out of the touchpad), but the SD Card is not recognized by my Mac, so I reformatted the SD Card.
To my frustration, the touchpad is not recognizing the SD Card (yes, it is Class 10 and 64gb).
I rebooted the touchpad and still nothing change. Is there any other solution?
Welcome to the Rogers Community Forums.
I can imagine how frustrating it is to find that your SD card is no longer working on your touchpad. 😞
Let us know if the touchpad is still not recognizing the SD card after rebooting with the card inserted.
Hi @RogersTony ,
Any other actions to take and allowing the touchpad resume the 24/7 recording? Thanks!
Hello again, @alphateng
Thanks so much for providing me with the additional details.
We'll need to do some tests on your equipment to see if we can detect an issue with the touchpad. Please send us a private message @CommunityHelps so we can get started on this for you. Not familiar with our private messaging system? No worries, click here.
We look forward to hearing from you.