Fraud department contact

[Ellelue]

How do you get in touch with someone at the fraud department? I have called 18883832080 and the only option I have is to enter an extension number. I was told to call fraud by customer service but wasn't provided with a specific contact and there is no option to leave a message - the system eventually just disconnects.

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[RogersMaude]

Good day @Ellelue,

Thank you for posting your inquiry to the Rogers Community! 

I understand you're unable to reach someone from that department without an extension number. Did you get a call back since you last posted?

For us to verify whether a Fraud Prevention Specialist was assigned to your case, please send a private message to @CommunityHelps. We'll need to discuss privately to authenticate you and access your account.

To learn how to send us a private message, click here. 

Thanks!

RogersMaude