Credit: Welcome Offer

[intcountzero]

I recently saw this line up, along with a $200 discount to this month's bill, but have no clue what it is.

"Credit: Welcome Offer* " followed by the tel number and the discount amount.

Does anyone know?

[LordDrakkon]

Was it a text or email or did you see this posted somewhere? If it sounds too good to be true. It probably is.

[intcountzero]

No text. No email. Simply found it on my bill.

No I don’t think anything from Roger’s is just too good to be true.

[RogersMoin]

Hello, @intcountzero.

Thank you for being a member of our Community. If you recently upgraded the device on that line, it could be related to the upgrade offer. We can check your account and provide you with additional details. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin

[intcountzero · Accepted solution]

Customer service confirmed it has something to so with my wife's new phone purchased in July in advance of the launch date. Which was fine. Only we had no idea we were going to recieve this, which made us think a contract was renewed without our knowledge, or signed up for a new service/feature we didn't ask for. I think we're good here, but it goes to show how little trust people have with telco's these days. Any gift horse is automatically suspect because most of the time, the above scenarios do play out.