TV cutting In And Out - Odd Sounding

[Turbo69]

TV cuts in and out every few seconds and the voices sound like some echo speaking robot.

I have disconnected and reconnected both boxes. I reset  the ignite box through my phone many times as well, changed ignite cable to wall, turned on of tv box, reset my Samsung 8000 Smart Tv. Netflix, paramount, Prime, Tubi,  YouTube etc. all work fine, The moments after turning on what we use to call Cable TV  it will start cutting in and out and then the sound changes. 

We have not watched tv in months and was put on today and was fine after 5 or so minutes, and than it started acting up again and once it starts it does not stop until we turn it off watch Netflix. 

Anyone else have this issue and resolved it? 

Please let me know

Thx everyone

[57]

I have had the "robotic audio" a couple of times over the past 2 years. Usually going to a different recording fixes it.

[RogersCorey]

Greetings @Turbo69!

Oh no! I am sorry to hear that you've been having this ongoing issue with your Ignite TV. We may need to escalate a ticket or send out a tech to investigate in this situation but I'd like to troubleshoot and run some tests for you first.

Please feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

Regards,

RogersCorey