@goaltender wrote:
My TV box keeps having connectivity issues, "There seems to be a connection issue" with error code RDK-03117. I've only seen this in the past two weeks, it's only with one box, and I haven't changed the location of the TV box, the gateway, or the boost pods. Unplugging the TV box for a few seconds solves the problem temporarily. Wondering if anybody has any proven remedies for this?
That's strange. RDK-03117 occurs when your set-top box has network connectivity (via Ethernet or Wi-Fi) but cannot communicate with the servers in the back-end. You can usually clear this problem by rebooting your Gateway, ideally by power-cycling it. However, with RDK-03117, I would expect it to affect all set-top boxes; it doesn't make sense that it only affects one. Rebooting just the set-top box should not "fix" RDK-03117 either. It's possible that you have a defective set-top box.
I have first-generation equipment for the gateway, boost pods, and TV boxes. Am I due for an upgrade?
We all have "first-generation" set-top boxes. The Xi6 and XiOne are considered equivalent by Rogers.
If you have the original Pods, you will definitely benefit from upgrading Gen.2 Pods, which offer much higher throughput.
The only time that you absolutely MUST upgrade your gateway is if you have an XB6 and upgrade to a 1.5 Gigabit (or higher) speed tier. Otherwise, it is up to you. If your Internet service is 500 Mbps or less, it really does not matter which gateway you use. My sister still has her XB6 -- it is rock-solid stable, provides good Wi-Fi coverage, and its Wi-Fi chipset plays nicely with all the devices in her home.
The XB7 is a Wi-Fi 6 gateway that supports Internet speed tiers up to 2.5 Gbps
The XB8 is a Wi-Fi 6E gateway that also supports Internet speed tiers up to 2.5 Gbps.
If you have a multi-gig cable Internet service and run on your own network gear, with your Gateway in Bridge Mode, it does not make any difference whether you use the XB7 or XB8.
-
218 views
-
0 Likes
-
-
