05-27-2023 07:27 AM - last edited on 05-27-2023 08:07 AM by RogersYasmine
I notice on channel 654 RAIWP, the programs that air do not match the Guide. This has been happening for a couple of days.
Why does the guide not show the correct programs?
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05-29-2023 08:15 AM
Greetings @falcios!
If you're noticing an error in the guide, we can help! We may need to escalate a ticket to have this issue corrected.
We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Regards,
RogersCorey
05-29-2023 08:15 AM
Greetings @falcios!
If you're noticing an error in the guide, we can help! We may need to escalate a ticket to have this issue corrected.
We'd be happy to take a closer look to see what is going on! Feel free to send a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.
Regards,
RogersCorey
05-29-2023 08:50 AM
Thanks RogersCorey
I called support and it was escalated. The following day, the guide and the programs matched.