05-20-2021 06:03 PM - last edited on 05-20-2021 06:16 PM by RogersMoin
This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.
Two examples: Girl, and The Wolf of Snow Hollow
*Added Labels*
Solved! Solved! Go to Solution.
05-20-2021 09:03 PM
@fgfgf wrote:
This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.
Two examples: Girl, and The Wolf of Snow Hollow
I see what you mean; they are not available yet for free on-demand but upcoming airings (tonight and tomorrow) are available to record. Have these movies premiered yet? If not, you might just have to wait a few more hours for them to be available from Rogers even if they are accessible now through the Crave app.
05-20-2021 09:03 PM
@fgfgf wrote:
This issue is specific to Ignite TV STB. Some crave titles are tagged to buy or rent, even though they should be included, and are specifically listed in the crave ignite app. No issue with crave on other platforms.
Two examples: Girl, and The Wolf of Snow Hollow
I see what you mean; they are not available yet for free on-demand but upcoming airings (tonight and tomorrow) are available to record. Have these movies premiered yet? If not, you might just have to wait a few more hours for them to be available from Rogers even if they are accessible now through the Crave app.
05-21-2021 11:45 AM
@fgfgf wrote:
Two examples: Girl, and The Wolf of Snow Hollow
Just checked again and both of these titles are now available for free On Demand to Crave + Moves + HBO subscribers.
05-23-2021 01:10 PM
looks like someone spotted the error and fixed it 😉