Pay As You Go transfer to Chatr

[fiona59]

So, is it possible to transfer my balance to Chattr to take advantage of the $15/month plan?  I rarely  use my phone and this plan includes a small amount of data.

Has anyone done this?  Or would it make more sense to stay PAYGO and just pay for the data when I need it from my balance?

Input appreciated.

***Edited Labels***

[RogersZia]

Hi @fiona59,

Welcome to the Community!

I know there have been promotions in the past where you were able to keep your balance if you moved from Pay as You Go™ to chatr , however it may best to contact the respective teams to know if any such offers are available right now. 

You can contact the chatr team at 1-800-485-9745 (Administrative charges may apply when calling to complete certain requests.)

You can also contact our Pay as You Go™ team at 1-800-575-9090:

1. Wait for language selection to finish.
2. Press option 4 for “General information”.
3. Press option 4 to “Contact Rogers”
4. Press option 1 to reach a live representative.

RogersZia

[TwitchyPuppy]

Just a heads up to let those of you going from Rogers/Fido prepaid to Chatr know that, at a store, they can apply a credit for the balance remainder you had or refill you made. Just be aware that:

- They have to migrate your number to Chatr. If you (or they) do a new activation and transfer your number, they won't be able to apply credits.
- Not every salesperson seems to be aware of that or knows how to do it.
- You allegedly have until February 20th (or 16th, I can't remember) until you lose service.

Source: A Fido store in Quebec City when I got my dad's line on Fido Prepaid moved to Chatr.