01-09-2022 08:08 PM - last edited on 01-12-2022 11:36 PM by RogersZia
I need to talk to someone. I was told to call 1-800-575-9090. Will I be charged 60 cents/minute? Or is it free to use this particular number for Pay as You Go clients?
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01-10-2022 12:25 AM
01-09-2022 11:45 PM - edited 01-09-2022 11:48 PM
Although this is a toll free number, if you make any calls from a PAYGo phone, you will be charged by the minute according to whatever plan you have on your PAYGo phone. If you wish to talk to a PAYGo CSR and wish to avoid charges, call them from a landline, or a (friend's?) cell phone that has unlimited or (very low cost) per minute.
01-10-2022 12:25 AM
01-10-2022 03:47 PM
Thanks - That 1-800-575-9090 number was given to me by a Rogers representative when I tried to solve an issue through its chat option. Apparently I need to speak to someone to deal with "Pay as you go" matters. I was unaware of the *611 option. Hopefully it is still free today. I'll try it.
01-10-2022 10:34 PM - edited 01-10-2022 10:34 PM