10-09-2024 10:23 AM
10-11-2024 10:43 AM - last edited 3 weeks ago
Hello, @loraxe.
Welcome to our Community, and thank you for your post.
I understand you're having difficulty dialling the new 613-814 number. It sounds frustrating!
Since it's a long distance to you, have you tried dialling 1 in front of the number?
We look forward to hearing from you.
Cheers,
RogersMoin
3 weeks ago
Yes of course I have tried dialing 1 before.
2 weeks ago
Hello, @loraxe.
I appreciate the confirmation. It's odd that you can't dial out only one of the numbers in the new area code from your cell phone and home phone. We can submit a ticket so the backend teams can investigate. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog.
Cheers,
RogersMoin