Rogers Xfinity Streaming app can’t find built in Chromecast on Sony Bravia 3 k-65S30

[Helmjoe]

Just set up new Sony Bravia 3 k-65S30 Google tv.  Xfinity streaming does not find the TV’s built in Chromecast.  Airplay connection delivers choppy video and audio.  I’m using iPhone 14.

Other apps like YouTube work perfectly with Chromecast and Airplay. Please reply

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[RogersMoin]

Hello, @Helmjoe.

Thank you for joining our Community and sharing your experience with your new Sony BRAVIA 3 K-65S30 Google TV and the Rogers Xfinity Streaming app. I understand how this must be impacting your enjoyment of the new setup.

Is your iPhone and TV connected to the same WiFi network?

We can investigate why the Rogers Xfinity Streaming app can't see the built-in Chromecast on your new TV. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin

[Helmjoe]

Yes, my iPhone 14 and Sony Bravia 3 TV is on the same network