Rogers Xfinity Stream App: Missing Channels

[Ricky7]

I have been using the app for months until 2 weeks ago I could not get many channels due to In Home wifi stuff. Talked to a tech rep for 2 hrs and he could not fix it. Said he would refer to tech and be in contact in 2 days. Now weeks later same problem.

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[RogersYasmine]

Season's greetings @Ricky7 ,

We hope this message finds you well! Thanks for contributing to our community by posting your concern here. 🙂

We do not normally send out a technician for app-related issues. Could it be a ticket that was submitted by the tech agent with whom you spoke with? What sort of troubleshooting steps have you already tried?

Can you also clarify what you mean when you say, "due to In Home wifi stuff"?

Feel free to send us a PM @CommunityHelps and we can surely have another look into this for you to see what's going on. For more information on how our Private Messaging system works, please check out our blog.

Thanks so much!

RogersYasmine