Ignite App Does Not Include All Channels I Subscribe To

[RS-111]

There appears to be no rhyme or reason as to why some channels (which I get on my STB and TV) are not available on my Ignite TV app?

Can anyone explain?

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[57 · Accepted solution]

@RS-111 : Perhaps the following FAQ regarding the Ignite TV App will help:

https://www.rogers.com/customer/support/article/using-the-ignite-tv-app

All different types of programming are negotiated between the service provider and the rights holder separately. This includes:

SD

HD

DD5.1

Broadcasting

On-demand (often with time constraints)

Streaming

Etc.

So, although you can see a certain programme via the set top box, it may, or may not be available OD or streaming.