Ignite App Does Not Include All Channels I Subscribe To

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RS-111
I Plan to Stick Around

‎03-05-2019 05:55 PM - last edited on ‎03-05-2019 05:59 PM by Moderator

Posts: 8

Ignite App Does Not Include All Channels I Subscribe To

There appears to be no rhyme or reason as to why some channels (which I get on my STB and TV) are not available on my Ignite TV app?

 

Can anyone explain?

 

 

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Resident Expert
Resident Expert

‎03-05-2019 07:03 PM

Posts: 3,619

Re: Ignite App Does Not Include All Channels I Subscribe To

@RS-111 : Perhaps the following FAQ regarding the Ignite TV App will help:

 

https://www.rogers.com/customer/support/article/using-the-ignite-tv-app

 

All different types of programming are negotiated between the service provider and the rights holder separately. This includes:

 

SD

HD

DD5.1

Broadcasting

On-demand (often with time constraints)

Streaming

Etc.

 

So, although you can see a certain programme via the set top box, it may, or may not be available OD or streaming.



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  • ‎03-05-2019 05:55 PM
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