cancel
Showing results for 
Search instead for 
Did you mean: 

Ignite App Does Not Include All Channels I Subscribe To

RS-111
I plan to stick around

There appears to be no rhyme or reason as to why some channels (which I get on my STB and TV) are not available on my Ignite TV app?

 

Can anyone explain?

 

 

***Added Labels***

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Ignite App Does Not Include All Channels I Subscribe To

57
Resident Expert
Resident Expert

@RS-111 : Perhaps the following FAQ regarding the Ignite TV App will help:

 

https://www.rogers.com/customer/support/article/using-the-ignite-tv-app

 

All different types of programming are negotiated between the service provider and the rights holder separately. This includes:

 

SD

HD

DD5.1

Broadcasting

On-demand (often with time constraints)

Streaming

Etc.

 

So, although you can see a certain programme via the set top box, it may, or may not be available OD or streaming.

View solution in original post

1 REPLY 1

Re: Ignite App Does Not Include All Channels I Subscribe To

57
Resident Expert
Resident Expert

@RS-111 : Perhaps the following FAQ regarding the Ignite TV App will help:

 

https://www.rogers.com/customer/support/article/using-the-ignite-tv-app

 

All different types of programming are negotiated between the service provider and the rights holder separately. This includes:

 

SD

HD

DD5.1

Broadcasting

On-demand (often with time constraints)

Streaming

Etc.

 

So, although you can see a certain programme via the set top box, it may, or may not be available OD or streaming.

Topic Stats
  • 1 reply
  • 2164 views
  • 0 Likes
  • 2 in conversation