Welcome to the Rogers Community Forums!
We know how important it is to be able to connect to your cameras remotely.
We look forward to helping you get this resolved.
Hello again, @David5757
Thank you for providing us with that additional information.
We'll need to troubleshoot this further for you to see what is causing this issue to happen.
Please reach out to our technical support team so they can run some diagnostic tests on your equipment and escalate this for you. You can contact them by visiting rogers.com/contactus.
We'll need to run some diagnostic tests on your system which may shed some light on why the app is crashing when you go to view your camera.
Please reach out to us via either of the methods listed in my post above.
We look forward to hearing from you.