Mobile Internet & Other Devices
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Cellular phone - wrong IP address location

I’m trying to use certain services and it’s saying I’m located in Montreal based on my IP but I’m actually in Ottawa. Anyway to fix this as it’s super annoying to not be able to use my paid services even though I’m physically in the correct location ...

Slow 5G Mobile Data

Hi.I’m new to Rogers. Just switched today from Fido. I did a speed test before and after switching my SIM card and the results were pretty much the same, despite having a new 5G SIM card. I live in the Ottawa area, 5G is displayed on the phone. I pow...

rob78 by I've been around
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  • 1 replies
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Adding a Mesh to Nokia 5G

I got the new Nokia 968B 5g internet. Just wondering if this is compatible with my current Asus XD6 mess router system? Any steps I should be aware of?   **Labels Added**

Sarge84 by I've been here awhile
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Resolved! 5G Home Internet on the go?

I live in Alberta, but will be camping in Ontario for the summer. I am considering signing up for the  FOR INTERNET ON THE GO Inseego MiFi X Pro 5G Can I use this while camping or does it have ot be used in my principal residence or at least in the s...

brentcoutu by I've been around
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  • 1 replies
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Disable Voicemail permanently

My husband doesn’t text, email or wants voicemail. He uses a flip phone   when we moved over to Rogers, I asked for no voicemail on my husbands phone   hes getting voicemails but I can’t access them all I want to know is how to disable voicemail perm...

Susieq6 by I've been around
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Resolved! Rogers Compatible Modems

I am looking for info on Rogers Compatible modems.I am working on a project for home.I purchased an Arduino MKR NB 1500 which has a ublox SARA-R410M 02B-00 Modem on board.The modem is LTE M1 / IOT. Any one know if this modem is compatible with Rogers...

Corbis by I've been here awhile
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Rocket stick pricing.

I must be getting to old to find my way around on company sites now.Anyway,I am looking for where I can find pricing/plans for the rocket stick.     ***Added Labels***

chinook1 by I plan to stick around
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Resolved! Changes to 5G Home Internet service

So I have recently acquired a 5G Home Internet service. At the time, my contract stipulated that the download speed was 50mbps without exception. Then a couple of weeks later I get an email from rogers@e.rogers.com(which seems to be used for promotio...

yfsong00 by I've been here awhile
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Generac generator and mobile link

I recently had a generac generator installed and the app mobile link is used to monitor its status. The first week after installation no problems mobile link was talking to my generac generator. For the past week and a half the app has not been talki...

GARYGK by I've been here awhile
  • 2884 Views
  • 4 replies
  • 1 likes

Rogers Rocket Hub DNS Not Working

I have a ZTE MF271CA modem. Several days ago, when other providers were having network issues, my Rocket Hub stop being able to resolve names. I could ping an IP address like 8.8.8.8 but ping failed on a name like www.ibm.com.   I overcame this probl...

DS256 by I plan to stick around
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  • 5 replies
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LTE Home Internet unusably slow

Has anyone else experiencing extremely slow LTE internet the last few days? Over the last few days I have had 81% uptime on my internet, support reports nothing wrong and to reboot my router with no effect. I'm really hoping a Rogers mod or employee ...

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Resolved! Adding Rogers e-mail to Microsoft Surface Tablet

Hello:   I am trying to add my rogers.com email to my Microsoft Surface Tablet.  It's an older one so only has Windows 10.  I added my email account so it shows up in the left panel of the screen.  When I try to sync, I get a message asking me to che...

mjlittle by I've been here awhile
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  • 3 replies
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Cell service booster recommendations.

My wife is a realtor and the cottage we are going to this summer has poor cell reception as well as no WiFi.I'm wondering if anyone has had any experience with boosters and which ones you would recommend. It would just be needed for emails/phone call...

Sszabo15 by I've been around
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  • 1 replies
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Mobile Hotspots

Running an AC763S hotspot here, and works fine. But it is 7 years old, and now the Rogers device seems to be the Novatel MiFi 7000. Question: is there any benefit to upgrading to the newer device?    *** Edited Labels ***

dcjack by I plan to stick around
  • 5335 Views
  • 5 replies
  • 0 likes