cancel
Showing results for 
Search instead for 
Did you mean: 

LTE Home Internet unusably slow

Superduck247
I've been here awhile

Has anyone else experiencing extremely slow LTE internet the last few days? Over the last few days I have had 81% uptime on my internet, support reports nothing wrong and to reboot my router with no effect. I'm really hoping a Rogers mod or employee sees this and looks into it. This has been happening for three days (since Wednesday August 9th).

 

This is an event log of just an hour or so of random disconnects.

Event log for just 2 hoursEvent log for just 2 hours

When i finally manage to get a speed test in this is what i'm getting.

Speedtest when the internet decides to workSpeedtest when the internet decides to work

 

*Added Labels*

1 REPLY 1

Re: LTE Home Internet unusably slow

RogersZia
Moderator
Moderator

Good evening @Superduck247,

 

Welcome to the Community!

 

We haven't received any feedback about slow service recently. I hope other users with this service can chime in with their experience.

 

In the mean time it would be best if you reach out to the designated team through the contact info listed here

 

 

 

 

RogersZia

Topic Stats
  • 1 reply
  • 995 views
  • 0 Likes
  • 2 in conversation