Rogers email disabled

[DQDQ]

I updated my Rogers Ignite cable box and my Rogers WIFI yesterday and as of midnight today I can no longer access my Rogers email account. When someone tries to send me an email they get a message that the message could not be delivered because the mailbox is disabled.

How can I get this fixed??

[noway4]

Same with me!

[RogersMoin]

Hello, @DQDQ & @noway4.

We're delighted you joined our Community. Congratulations on migrating over to the Ignite platform. The email accounts getting disabled can be a temporary state during the service transfer from the legacy to the Ignite. If you have not connected with tech support yet, we can help activate your email account. Please send @CommunityHelps a private message. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin