Please urgently intervention

[Saito20]

Please am having issue connect my new ignition home free home connection without outlet

[RogersMoin]

Hello, @Saito20.

We appreciate you joining our Community and posting your concern. 

If I correctly understood, you can't set up your Ignite Gateway modem because you don't have a Coax outlet. If this is correct, we have to dispatch a tech for you. 

Please send @CommunityHelps a private message so we can probe and address your concern. We detailed more info about our private messaging in this blog. 

Cheers,

RogersMoin