06-07-2023 03:21 PM
Hello. Has anyone else had the problem of missing @rogers.com email only to find out that they've been going to their gmail.com email? I give everyone my @rogers email and somehow they start going to gmail. Anyone know what's going on? Thanks for your thoughts.
06-07-2023 03:23 PM
06-07-2023 04:39 PM
06-09-2023 09:58 AM
Does it only happen on REPLIES?
It is possible that your "reply to" is set incorrectly to the gmail account..
If so, when your buddy uses the "reply to" button without actually looking at the email, it will go to whatever is set there.
You can check that in "settings"...
If you send from webmail (rogers.yahoo.com), that is set in the "mailboxes" settings.
If you send from a desktop or phone app, that is set on the local settings for the accounts.
On the PC in OUTLOOK, it is set in the account's "change" tab.
06-10-2023 08:15 AM
Another possibility is this:
Since you have multiple accounts configured, you may be SENDING your email through the wrong account. Even if you have no "reply-to" configured, the default "reply-to" will be that of the sending account.
So if you are sending through the gmail account without realizing it, that is where your contacts are replying, also without realizing it.