01-22-2023 12:24 AM
hello, I just signed up with Rogers Internet however, my installation date is 2 weeks away. Am I still able to download any pdf file that contains my name and address on it? My work is paying for my service and HR is asking about it. thanks in advance.
01-22-2023 11:58 PM
Hello @yaoxiao93 and welcome to the Rogers Community Forums!
Are you specifically looking for an invoice? Would any email from Rogers work as well? If yes, than I would recommend you to check for your order confirmation or installation info emails. Those should include your name and address.
Please keep us posted!
01-23-2023 02:30 PM
actually, they were looking for more of the bill statement
01-24-2023 10:20 AM
when will my actual bill be ready? also, is there any chance I can download it before the installation date?
01-24-2023 03:00 PM
Hello again @yaoxiao93,
Thank you for your reply!
Your invoice will be generated when your account if fully active. Therefore, you can expect a bill when your services are installed.
Hopefully, your work human resources can accomodate you with your email confirmation from the day you signed up for Rogers services. Keep an eye on your MyRogers online profile for your invoice once available.
Hope this helps!